Errors

Errors

Status codeCodePossible CauseRecommended Action
403api_token_invalidInvalid API credentialsVerify the API key and secret
transaction_errorTransaction errorRetry or contact support
transaction_not_refundableTransaction not refundableCheck refund conditions
transaction_not_processedTransaction not processedCheck the status or retry
transaction_otp_requiredOTP required for the transactionProvide the OTP code
transaction_greater_than_zeroAmount must be greater than zeroVerify the transaction amount
client_kyc_not_approvedClient KYC not approvedComplete the KYC process
client_not_enough_cashInsufficient client balanceCheck the available balance
wallet_not_enough_cashInsufficient wallet balanceCheck the available wallet balance
wallet_should_be_differentWallets must be differentUse distinct wallets
404api_token_not_foundAPI token not foundEnsure the token exists
wallet_not_foundWallet not foundVerify the wallet identifier
client_not_foundClient not foundVerify the client identifier
country_not_foundCountry not foundVerify the country code
provider_not_foundProvider not foundVerify the provider name
transaction_does_not_existTransaction does not existVerify the transaction identifier
transaction_is_already_processedTransaction already processedCheck the transaction status
409transaction_already_refundedTransaction already refundedCheck the refund history